State Farm® Insurance Agent Rich Castro

"I had the most pleasant experience with Bernadette Alexander today! My prior agent (not with this office) provided me with incorrect information, resulting in a very bad situation. I was referred to Bernadette, and she was able to help me resolve the issue and get me back up and running. She was professional, responsive, friendly, helpful and fit in a bit of humor to help ease my stress. Thank you, Bernadette. You were my hero today."

"If you are looking for life insurance, we recommend and completely trust Jamie with our business. She walked us through the process and made us feel like family. Don’t wait."

"Absolutely love the experience I get when I call in. Bernadette is the best and always seems very happy to deal with clients and questions. I’ve been with this agent for a decade and will continue to be a customer through Rich Castro’s office for as long as possible!"

"As a first-time car insurance buyer, I was initially overwhelmed by all the options available, but State Farm made the process incredibly smooth and stress-free! Their customer service team was patient, knowledgeable, and took the time to explain all the coverage options in a way that was easy to understand -a special thank you to Jamie! The online process was seamless, and setting up my policy was quick and straightforward. I feel confident knowing that Im protected with a reliable company that truly values its customers. I highly recommend State Farm to anyone looking for great coverage and amazing customer support!"

"Jamie Eikenberry truly makes a difference in her customers’ lives. She is always kind, considerate, and determined to provide the best service possible. This is a great office, highly recommend."

"I've been a proud customer of State Farm for 10 years and Jamie has always been there when I needed her. She goes above and beyond to help me. Highly recommend them to anyone seeking trustworthy insurance."

"I’ve been helped by Rich Castro and his insurance team for a couple of years now and nothing has ever impressed me more. Jamie Eikenberry has gone above and beyond to get me the best rates and treats me as a valuable customer. Whenever I’m in need of insurance assistance my questions are answered professionally and in a timely manner."

"Couldn’t ask for a better person to answer my questions! Excellent customer service! Jamie is the best!"

"Jamie is an asset to the office! Recently had some questions about my policy’s and she was able to get me the answers quickly and was able to clearly explain so I understood and was very satisfied!"

"I have been a customer of Rich Castro for many years. Rich and his staff have always been polite, helpful and professional. I would like to thank Bernadette for always making it feel like family, her immediate response and help is much appreciated. I have recommended Rich Castro to my family and friends. Keep up the great work. Thank you many times over."

"I’ve been with Rich Castro’s office for years now and they continue to exceed my expectations. Their team is always professional, friendly, and incredibly knowledgeable, making the process of managing my insurance seamless and stress-free. Claims are handled quickly and efficiently, and their customer service is top-notch. Any time I have a question or need assistance, they respond promptly and go above and beyond to provide support. Their rates are competitive, and I truly feel like they prioritize my needs as a customer. I highly recommend this team to anyone looking for reliable and trustworthy insurance coverage!"

"I have been using Rich Castro for all my insurance needs for the past twenty years. His team is always very helpful and responsive. Overall, I'm very satisfied with Rich, Jamie, Bernadette and Melissa and would recommend them to anyone looking for reliable insurance coverage."

"I’ve been with Rich and his team for about 30 yrs now. He’s fair, kind, cares about his clients and always puts me first. He’s got a great staff and Bernadette is always my go to with all my questions. I trust this firm, I trust Rich and his team who have insured my home, car, and life ins these past 3 decades. Thank you!"

"I have worked with Rich Castro’s staff at State Farm for several years and they always go above and beyond to help me with any needs. I am so grateful for the quick response and attention to detail by Jamie Eikenberry. Thank you so much for making my insurance needs simple."

"Have been with Rich Castro for over 25 years. Excellent service and good pricing."

"We have worked with Bernadette for many years and she is excellent. We just received our annual homeowners insurance renewal policy and with Bernadette's assistance and guidance using the State Farm Replacement cost estimator process we were able to reduce our annual policy vs. what we paid last year and also increased our coverage on our homeowners policy. This was much appreciated and my wife and I enjoy working with Bernadette on all of our policies. Thanks Bernadette for the great service. Leonard & Victoria Martocci"

"Bernadette's been our go to person for years with all our policies, she's been working in the insurance industry since she was 18. She is truly charismatic, helpful, patient, knowledgeable, and personable. Even better she cares to help people and is so genuine. My husband and I always enjoy talking to her. We're staying with the Rich Castro group!"

"Melissa Muzzi - Thank you Melissa for being so helpful when I called for information, options and quotes to add another auto to my policies for an adult child. You explained so clearly the benefits and costs if added as an additional vehicle or a separate policy in her name, and the costs for different levels of coverage. Especially appreciate how responsive you were - getting that information we discussed emailed back to me within hours. It turns out she had been looking too, and chose another provider for her new auto....but you still thanked me as a many year State Farm client of Rich's office, and for the opportunity to give service. So often customer service falls short and not with you. It was great speaking with you that day - so thank you again."

"Great agent"

"Bernadette - the best insurance agent in the entire world......nobody better! She's nicer and more helpful to me than most of my family and personal friends. I buy & sell vehicles just so she'll talk to me!"

"Being a new driver comes with a lot of new responsibilities but Rich and his team make me feel comfortable and confident."

"Bernadette is wonderful every time I call with a question. So upbeat and remembers who I am, gets me my answer quickly. Great customer service from her."

"Moving to California in the next few months and wanted to get some quotes so I’m prepared for the additional expenses. I was so lucky to get Jamie on the phone. She was very positive and really made me feel welcome and heard. She even took the time to tell me the history of the agency and all the “team members” that make it. I will definitely be calling Jamie at Rich Castro’s office when I move."

"Jamie is always there to answer any questions!! I was recently shopping for auto and pet insurance and Jamie at Rich’s office was so helpful. She took the time to go over each coverage and explain it in a way that was understandable."

"I can't say enough about the service from State Farm! Absolutely the best! Jeanette, Jamie and the whole crew always takes super good care of me. Customer since 2005"